1. 1. The Physical Environment
    Jacob enters a space to quickly assess how it can be used as a learning tool.
  2. 2. The Thought Process
    Jacob facilitates a conversation with the client to gain a sense of their thought process.
  3. 3. Information Gathering
    Jacob gathers key information to map out the strategy for delivering a specific metaphor to a client.
  4. 4. Client Service Difference
    Jacob shows how the experience is difference from therapy or counseling.
  5. 5. Transfer of Thought
    Jacob uses things as a guide for shifting the client's thinking from lack of clarity to awareness.
  6. 6. Conversational Focus Points
    Jacob closes each session with areas of focus to help the client utilize emotional intelligence.